Specialized Coverage

    Paratransit Insurance

    NEMT Transportation Insurance | Non-Emergency Transportation

    Comprehensive coverage for paratransit companies serving passengers with disabilities and special needs.

    Some of the insurance markets we work with

    Berkshire Hathaway Homestate Companies
    National Indemnity Company
    GEICO
    Lloyd's of London
    Everspan Group
    Berkley Small Business Solutions
    Northland Insurance
    Canal Insurance
    Applied Underwriters
    Crum & Forster
    IAT Insurance Group
    Carolina Casualty

    Carrier availability varies by state, operation type, fleet size, and underwriting requirements.

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    Paratransit / NEMT Insurance
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    Overview

    Running a paratransit company comes with its share of risks. You are in the business of helping people but you have to prepare for the unexpected. Your passengers are handicapped or have special needs which creates additional risks and responsibilities.

    You also need to determine how much coverage is enough. There are a number of factors involved: how many drivers you have, the number of customers and the length of your routes. Our team is made up of experts in transportation insurance who can help you evaluate the special risks you face running a paratransit company so you have the right insurance, the right company and the right amount.

    Wheelchair accessible paratransit van
    Paratransit vehicle for special needs transportation

    Lines of Business

    Comprehensive protection designed specifically for paratransit operations.

    General Liability
    Auto Liability (Commercial)
    One Way Coverage for Accidents
    Worker's Compensation
    Property Damage
    Professional Liability With Retroactive Coverage
    Sexual Abuse and Molestation Coverages
    Excess Liability Up to $20,000,000
    Director and Officers Liability
    Crime Coverage

    Coverage Details

    Liability Coverage/Limits

    • Up to $5,000,000 CSL
    • Higher limits available at Underwriter's discretion
    • Excess coverage up to $20,000,000

    Physical Damage

    • Minimum $500 deductible for comp/collision
    • Minimum stated value: $10,000
    • Values over $250,000 must be reinsured
    • Units older than 10 years require Underwriting approval

    Eligible Vehicles

    • Sedans and vans with seating capacity up to 14 passengers
    • Units may be equipped with wheelchair ramps or lifts
    • Vehicles must have proper tie-downs for wheelchairs
    • Written procedures for loading/unloading passengers required

    Eligible Operations

    • For-Hire transportation of patients (contract or demand-response)
    • Medicars & Ambulettes
    • Social service organizations & medical facilities transport
    • Minimum 85% revenue from NEMT operations required

    Operations Requirements

    Standard Requirements

    • Insured must conform to all laws regarding matrons/aides on vehicles
    • Patients must be belted in and strapped securely
    • Contracts and/or financials may be requested for verification
    • Not more than 15% revenue can come from taxi exposure

    Operations Requiring In-Depth Approval

    • Ambulances or emergency vehicles equipped with lights and sirens
    • Risks that provide any medical, paramedical or first-aid service
    • Risks that transport oxygen

    Key Benefits

    Specialized Coverage

    Designed specifically for paratransit and NEMT operations with wheelchair accessibility

    High Liability Limits

    Up to $5,000,000 CSL with excess liability available up to $20,000,000

    SAM Coverage

    Sexual Abuse and Molestation coverage to protect against serious allegations

    Patient Protection

    Comprehensive coverage for vulnerable populations with special needs

    D&O Liability

    Directors and Officers liability coverage for business management protection

    Professional Liability

    Professional liability with retroactive coverage for comprehensive protection

    Get a Paratransit Insurance Quote

    Fill out the form below and our specialists will contact you within 24 hours with a customized quote.

    By submitting this form, you agree to be contacted about insurance products. Your information is secure and will never be sold.

    Frequently Asked Questions

    Protect Your Paratransit Business Today

    Our team is made up of experts in transportation insurance. We can help you evaluate the special risks you face running a paratransit company so you have the right insurance, the right company and the right amount.

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