Legal

Privacy Policy

Last updated: December 2024

Introduction

Truxsurance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Last updated: August 8, 2026

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you request a quote or contact us, we may collect personally identifiable information, such as:

  • Name and contact information (email, phone, address)
  • Business information (company name, DOT/MC numbers)
  • Insurance and coverage history
  • Vehicle and fleet information
  • Driver information for underwriting purposes

Usage Data

We may automatically collect information about how you access and use our website, including your IP address, browser type, device information, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

  • Process insurance quote requests and applications
  • Communicate with you about our services
  • Improve our website and customer experience
  • Measure advertising performance and understand whether an advertisement led to a website visit or quote request
  • Comply with legal and regulatory requirements
  • Prevent fraud and enhance security

Advertising and Measurement Technologies

With applicable consent, we use advertising and analytics technologies, including the OpenAI Ads Measurement Pixel, to measure page visits and conversion events such as completed quote requests. These technologies may process limited technical and attribution information such as page URL, referring or advertising context, browser and device information, IP address, timestamps, and event identifiers. Measurement helps us understand advertising performance and does not determine insurance eligibility, pricing, or underwriting decisions.

You can decline or withdraw measurement consent through our cookie consent controls. When consent is denied, the OpenAI measurement pixel is instructed not to send measurement events. OpenAI processes this information under its own applicable privacy and data-handling terms.

Information Sharing

We may share your information with insurance carriers, underwriters, service providers, advertising and analytics providers, and other third parties necessary to provide, secure, and measure our services. We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Opt-out of certain data uses

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Truxsurance
714 West Olympic Blvd
Los Angeles, CA 90015
Email: [email protected]
Phone: 1-888-254-0089