Payments & Claims

    Manage your policy payments and file claims

    Start with the right contact

    Your insurance carrier processes payments, opens claims, and assigns adjusters. Truxsurance is an independent insurance agency: we can help identify your carrier, explain the next step, and assist with policy documents, but we do not adjudicate or pay claims.

    Make a Payment

    Use the payment contact listed on your policy or declarations page for the fastest service. If you cannot find it, our agency team can help identify the right carrier contact.

    File a Claim

    Report a claim directly to the carrier using the claim number on your policy or declarations page. We can help you locate the correct carrier contact and organize the information they request.

    Need help right now?

    Call or email our agency team for help identifying your carrier, finding policy information, or understanding the next support step. For an emergency or to open a claim, contact your carrier directly first.

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